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September 22nd, 2006

Customer Service Job

With the job market being so enormous these days, you shouldn’t have any trouble finding a customer service job. When I say customer service job, I am addressing all sorts of work. Whether it be the guy at the drive-through McDonald’s window, the lady in the clothing store, or the credit card salesman on the phone, these are all customer service positions. Most of us have probably worked a job or two from this category at some point in our lives. Many high school and college students take advantage of these jobs every day.

Thinking back, I have worked a number of customer service jobs. In fact, I actually spent eight years in a variety of positions, which would all be considered customer service. Websites such as Careerbuilder.com and Monster.com offer a spectrum of job positions involving customer service. This is a great place to begin your search. It is more than easy to punch in the customer service job of your choice and search the desired area. You can also type in the phrase, “customer service job,” which will overwhelm you with choices. The high point of working in customer service is the availability of work. Take a walk down town or in a shopping center. Chances are you will locate a customer service job. Telemarketers and credit card companies are also always looking for new, charismatic employees.

While customer service jobs can be easy to find, they certainly have a few drawbacks. A possible disadvantage to working in customer service is just what it states, you serve the customers. Now, in a perfect world this would be fine, but in our world of emotions and lack of patience, it can be frustrating. Coming from a customer service background I can tell you that it’s not always a picnic. You can and will encounter customers, whether on the phone or in person, that will push your buttons and dump their bad day all over you, but that goes with the territory. With any job, there are highs and lows. On a brighter side, when you work in customer service you have the ability to make a number of new friends, and meet a variety of people. The good customers definitely outweigh the bad.

If you have never had a customer service job, it is a worthwhile experience. It allows you to get a clear taste of the world and interact with people. If you have trouble finding a position in your area, don’t forget to take advantage of the Internet. This will allow you a much wider variety of positions close to you.

Posted by admin in Business


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